Shipping & returns

Shipping

Shipping availability, cost, production time, and delivery estimate are confirmed before payment. Tracking is provided when available.

Local pickup

Alaska pickup may be arranged after your order is approved and paid. Pickup details are shared privately.

Handmade and custom items

Because press-on sets may be handmade or sized specifically for you, confirmed custom orders are generally final. Contact Zoi promptly if an item arrives damaged or differs from the confirmed order.

Problems with an order

Email zoi@nailsbyzoi.com with your order number and clear photos so the concern can be reviewed.